Shipping Information
All orders will be processed and shipped within 48 business hours except where noted. Shipping by UPS Ground normally takes 5 business days or less for delivery within the continental United States. If no one is home during the day, a notice will be left on your door with instructions on how to receive your package. If your delivery address is a PO Box, your order will be shipped via First Class Mail assuming the item meets the United States Postal Service size and weight guidelines. Please contact us via email if you have any shipping questions or concerns.

If you are shipping to an APO-FPO address check to be certain all parcels will be accepted and delivered to your APO-FPO location before placing your order. All APO-FPO shipments will be sent insured Priority Mail via the United States Postal Service. Size limits may exist on some items. You will be contacted via e-mail if items ordered are not consistent with the United States Postal Service size and weight regulations. Please contact us via email if you have any questions or concerns regarding APO-FPO shipments. All APO-FPO shipping will be quoted by email before shipment.

Some heavy and oversized items require extra shipping based on size or weight that will be added to the prices above. If an item requires extra shipping it will be noted in the items description.

Return Policy
You may return any item for refund/credit or exchange for any reason if it is in "resalable" condition within 120 days. (This policy does not apply to video tapes, books, or custom made items.) This warranty does not cover normal wear and tear that results from the use of our products. Use of our products in a manner other than that for which they were manufactured also nullifies this warranty. Please contact us via email if you have any questions or concerns regarding our warranty policy.

If a product develops a problem or is not useable due to a manufacturer's defect, complete the blank Return/Exchange Form found here, describing the reason for your return and the action you would like taken. This Return/Exchange Form must accompany all returns.

Send all returns to:

Mat Monster
Attn: Returns Department
14865 W. 105th St.
Lenexa, KS 66215

It is recommended that you send all returns back via UPS Ground. Send your package insured and postage paid.